White-Glove Server Management

Your business,
our priority.

Proactive, personal, and predictably priced true white-glove support built for real-world needs. Covering cloud, VPS, third-party, and on-prem servers.

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Proactive Monitoring

24/7 checks for uptime, security patches, and anomalies before they become outages.

Single Point of Contact

Direct access to a dedicated engineer who knows your stack inside out.

Any Server, Anywhere

AWS, DigitalOcean, On-Prem, or Colo. We support the OS, not just the hardware.

Core Included Benefits

Every plan includes these transparent standards.

First Server Included

Base price covers your primary server. Additional servers from just $29/mo.

Included Project Hours

Migrations, optimizations, and hardening included monthly. Extra hours at discounted rates.

Proactive Defense

Security vulnerabilities and resource spikes are patched and resolved before escalation.

Direct Access

A dedicated engineer leads your support. No bouncing between Tier 1 agents.

Limited-Time Launch Offer

Transparent Pricing

First 12 months heavily discounted. Prices renew at regular rate afterward.

Essentials

Solo developers, small sites (1-5 servers)

$79/mo
Regular $129/mo
8×5 Email + Ticket Support
4-hour general response SLA
2-hour critical outage SLA
1 hour project/planning time
• Additional project hours: $55/hr
• Additional servers: $39/mo (up to 5 total)
Get Started
Most Popular

Concierge

Agencies and growing businesses

$109/mo
Regular $199/mo
12×5 Email + Ticket + Limited Chat
2-hour general response SLA
1-hour critical outage SLA
2 hours project/planning time
• Additional project hours: $45/hr
• Additional servers: $39/mo (up to 8 total)
Get Started

Priority

E-commerce, SaaS, mission-critical

$229/mo
Regular $299/mo
24×7 Email + Ticket + Priority Phone
1-hour general response SLA
30-min critical outage SLA
4 hours project/planning time
• Additional project hours: $35/hr
• Additional servers: $39/mo (up to 20 total)
Get Started

Enterprise

Large fleets or specialized needs

Custom
Starting ~$599/mo
Everything in Priority
Unlimited servers ($19-$25/add'l)
Custom SLAs
Quarterly Reviews
Basic Compliance (HIPAA/PCI)
Dedicated Channel
Talk to Engineering

Technologies & Platforms

Operating Systems

  • Ubuntu, Debian, CentOS/Rocky
  • Red Hat Enterprise Linux
  • Windows Server
  • FreeBSD (limited)

Web Servers

  • NGINX, Apache
  • HAProxy, Caddy
  • Varnish, Traefik

Databases

  • MySQL, MariaDB, Percona
  • PostgreSQL, Galera
  • Redis, MongoDB
  • MSSQL, IBM DB2

Languages

  • PHP (Laravel, WP)
  • Python (Django, Flask)
  • Node.js, React
  • Go, Java, .NET

Cloud & Infrastructure

  • AWS, Azure, Google Cloud
  • Docker, Kubernetes
  • Ansible, Terraform
  • Proxmox, VMware

Applications

  • WordPress, Magento
  • cPanel/WHM, Plesk
  • Mail Servers (Postfix/Exim)
If it runs on Linux or Windows, we've likely managed it.

SLA Transparency

Critical Outage

Server unreachable, core services failed, or active exploited security breach. Response times from 30m to 2h depending on plan.

General Response

Non-critical tickets, questions, minor tweaks, or planning discussions.

Credentials & Field Ops

Our team holds industry-leading certifications from:

CompTIA A+Security+Network+Azure DevOps ExpertAzure Developer Associate

On-Premise / Fly-Out Support

Available from our base in Sanford/Orlando, FL for issues that require physical access.

  • Subscribers $150-$200/hr
  • Non-Subscribers $300/hr
  • Travel Fee$1,500*

*Travel fee waived for Central Florida (Sanford/Orlando). Domestic US only. Expenses additional.

Free 30-Minute Consultation

No-pressure review of your setup with actionable recommendations from a dedicated engineer.

Book Now

Ad-Hoc Remote Support

One-off projects or emergencies without a monthly plan. Scoped and quoted upfront.

$100/hour

Ready for servers that just work?

Join the builders who demand absolute performance and domestic control.

Start Concierge SupportSchedule a Call